Most parcels are delivered within 3-21 days after payment, depending on your destination. You can see the approximate delivery time in the shopping cart before ordering, or the exact one after confirmation of the order by the seller.

The method and cost of delivery depends on the country of the seller and the type of items you order. You can see the list of deliveries in the cart under the goods of each seller or in a product view.

Aumso works as a marketplace. That means that you order goods directly from different sellers at once, while the shipping cost and method will depend on the seller's items and settings.

In case of delays or ambiguities on the status of an order, you can use the "Chat with the seller" function that you will find in the order review. You can track the delivery status using the "Tracking" function or contact the delivery company for details.

If the seller does not respond, feel free to contact our Business Angels team and who are always ready to resolve any situation.

Still have questions ?
Our Support Angels are happy to assist you
Customer support
Support is available from 10:00 to 17:00 CET